TERMS AND CONDITIONS OF SALE

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Terms and Conditions of Sale
A woman is talking to another on the balcony above a green shop named Madeleine de Senlis.

1. Hotel identification
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  • Company name: HOTEL DE SENLIS
  • Legal form: SAS
  • Share capital: 193,965.74€
  • Company registration number: Paris B 319176947
  • Intra-community VAT number: FR09319176947
  • Registered office: 7 RUE MALEBRANCHE 7 A 9, 75005 PARIS France
  • Phone: 01 59 38 38 48
  • Email: contact@hotelmadeleinedesenlis.com
  • Website: www.hotelmadeleinedesenlis.com

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2. Description of services

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The hotel offers DOUBLE, TRIPLE, and FAMILY ROOMS FOR FOUR PEOPLE, equipped with TV, WIFI, SAFE.
Additional services may be offered: BREAKFAST, SWIMMING POOL

The hotel is rated 3 stars.

The hotel offers DOUBLE, TRIPLE, and FAMILY ROOMS FOR FOUR PEOPLE, equipped with TV, WIFI, SAFE.
Additional services may be offered: BREAKFAST, SWIMMING POOL

The hotel is rated 3 stars.

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3. Rates and taxes
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  • Prices are indicated in euros (€), all taxes included (TTC), excluding tourist tax.
  • Rates only include services expressly mentioned during booking.
  • The tourist tax, collected on behalf of the municipality, is €5.53 per night per adult.

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4. Booking and payment
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  • All reservations must be guaranteed by a valid credit/debit card or by payment of a deposit.
  • The balance of the stay is payable on site, unless specific arrangements have been agreed in advance.
  • Accepted payment methods: CREDIT/DEBIT CARDS AND CASH

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5. Cancellation and Modification Conditions
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  • Conditions vary depending on the chosen rate and are specified at the time of booking.
  • Unless otherwise specified, cancellation is free up to 1 day before the arrival date.
  • After this period or in case of a no-show, the first night will be charged.

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6. Check-in and Check-out
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  • Rooms are available from 3:00 PM on the day of arrival and must be vacated by 12:00 PM on the day of departure.
  • In case of late arrival, the guest must inform the hotel.

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7. House Rules
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  • The entire establishment is non-smoking.
  • Pets are NOT allowed.
  • Guests agree to respect the premises and not disturb the peace of other guests.

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8. Theft, Damage, and Missing Items
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  • The client is responsible for any damage, disappearance, or theft of items belonging to the establishment (e.g., hairdryer, door tie, glass bottle, pillow, vase, umbrella, etc.) observed during or after their stay.
  • The hotel may:
    • After informing the client, charge the corresponding amount to the credit card provided during booking, in accordance with the authorization given upon acceptance of these general terms and conditions.
    • Demand full reimbursement for missing or damaged items, based on their replacement value.

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9. Force Majeure

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 The hotel cannot be held responsible for the non-performance of its obligations resulting from a force majeure event as defined by Article 1218 of the Civil Code.

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10. Personal Data
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 The information collected is subject to computer processing for the management of reservations and stays. In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, limit, oppose, and port your data. To exercise your rights, please contact: contact@hotelmadeleinedesenlis.com

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11. Mediation

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 In the event of an unresolved dispute after a complaint to the hotel, the client may free of charge contact the consumer mediator:
AME Conso, 11 Place Dauphine, 75001 Paris
Website: www.mediationconso-ame.com

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12. Applicable Law and Competent Court

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 These general terms and conditions are governed by French law. In the event of a dispute, exclusive jurisdiction is granted to the courts of the district where the hotel is located.